Management of status on a transaction
This feature allows the addition of a status/comment on a transaction, to allow better monitoring by back-office teams.
To add a status or/and a comment on a transaction:
- Click on the Subscriptions tab -> choice of transaction type,
- Click on the Actions button located on the line of the transaction in question,
- Click on the Edit monitoring status button, a pop-up appears,
- Click on the CONFIRM button, once the status has been selected and/or the comment entered.
The different statuses available are:
- Full,
- Waiting for treatment,
- Waiting for parts,
- Awaiting funding,
- Awaiting consideration,
Once the status has been added, it is possible to create a filter for it.