Management of status on a transaction

This feature allows the addition of a status/comment on a transaction, to allow better monitoring by back-office teams.

To add a status or/and a comment on a transaction:

  • Click on the Subscriptions tab -> choice of transaction type,
  • Click on the Actions button located on the line of the transaction in question,
  • Click on the Edit monitoring status button, a pop-up appears,
  • Click on the CONFIRM button, once the status has been selected and/or the comment entered.

The different statuses available are:

  • Full,
  • Waiting for treatment,
  • Waiting for parts,
  • Awaiting funding,
  • Awaiting consideration,

Once the status has been added, it is possible to create a filter for it.

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