How to close your customer's electronic wallet?

As part of the GDPR regulations, platform users can request the deletion of their account and therefore the deletion of the electronic wallet attached to this account.

This operation is a manual and sensitive operation because it affects the personal data and the manual data of the customer.

How to close your client's wallet?

• Make a request to our support specifying the request of the customer concerned, his email address, his name and first name
• The support then sends you a liability waiver to sign
• Particeep then performs a manual action thus modifying the status of the accounts with the electronic money service provider concerned.
• Particeep notifies you of the successful deletion of the client's wallet

This operation is subject to invoicing according to our professional services grid