Activate a payment service provider

Particeep offers a default payment service provider.

The payment service provider allows platform administrators and platform users to make payments associated with their online transactions.

The payment service provider relies on an acquiring bank which guarantees access to the payment network and the proper functioning of operations.

The choice of payment provider is optional. You can therefore decide whether or not to pay for online transactions.

Each user will have to go beyond KYC / KYB / AML procedures to be able to make online payments.

Several payment methods are offered by payment providers:

• Bank card
• Transfer
• Sample

How to integrate a payment provider on its platform

Communicate the following information to your sales contact:

• Name of your company
• Address of your company
• Siren number or registration number of your company
• A brief description of your activity
• The url of your website

This information is essential to validate the activation of the payment service provider on your platform.

Lemonway

• You contract directly with Lemonway at the best price conditions negotiated by Particeep for you
• You must integrate on your platform, the Lemonway logo in the footer and the general conditions for a marketplace or a crowdfunding platform via a link in the footer
• Lemonway provides you with the following information in an email ([LEMON WAY / XXXX] - Access to your Production Environment) to send to Particeep teams
  • Back office access credentials.
  • DIRECTKITJSON2: https://ws.lemonway.fr/mb/[platform name] /prod/directkitjson2/service.asmx
  • DIRECTKITXML: https://ws.lemonway.fr/mb/[platform name] /prod/directkitxml/service.asmx
  • BACKOFFICE: https://ws.lemonway.fr/mb/[platform name]/prod/
  • WEBKIT: https://webkit.lemonway.fr/mb/[platform name]/prod/
• Once this email has been sent, the Particeep teams take care of the integration of Lemonway into your platform.

Once the payment service provider has been configured by the Particeep teams, activate the payment service from the settings tab.

What are the payment limits accepted by the payment service provider?

A KYC (know your customer) procedure is mandatory in the following cases:

• For transactions of less than € 2,500 in incoming payment and / or € 1,000 in outgoing payment - these amounts are cumulative per calendar year and per user
• For an annual total of incoming transactions, per user, greater than € 2,500 and / or € 1,000 in outgoing payment

To learn more about limits, see this article.

What documents are required from users to open their payment account on a platform?

Depending on the type of user, the documents requested when opening the payment account may change.

These documents are similar for all payment service providers

Below is the list of documents required to open an online payment account on a Particeep platform via Lemonway

How to test a payment system?

We can provide you with a test environment to perform simulations with the payment service provider.

We therefore provide you with test bank cards.

• For Lemonway: click here.

To set up the test environment, contact our support team.

How to interpret Lemonway error codes?

Nothing could be simpler to interpret them.

• List of error codes for Lemonway: error codes.

What payment methods are accepted?

• Payments are made by credit card, bank transfer and check
• Payments are accepted according to the currency of the platform (to be confirmed with the payment provider). Euro, dollar and CGP are managed by default.